Privacy Policy - Quanxihanfa

Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll in our certification programs, participate in training sessions, or contact us for support. This includes your name, email address, phone number, professional information, payment details, and learning progress data.

We also automatically collect certain information about your device and usage of our platform, including IP address, browser type, operating system, referring URLs, access times, and pages viewed. This helps us improve our services and provide personalized learning experiences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our certification platform and training services. This includes processing your enrollment, tracking your progress, issuing certificates, and providing customer support.

We may also use your information to communicate with you about your account, send educational content, notify you of platform updates, and provide information about new courses or features that may interest you.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our platform, conducting our business, or serving our users.

We may also disclose your information if required by law, to protect our rights or property, or to protect the safety of our users or others. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure data transmission protocols, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Certification records and learning progress data may be retained for extended periods to maintain the integrity of our certification program.

You may request deletion of your personal information at any time, subject to certain legal and operational requirements. We will respond to such requests within a reasonable timeframe.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us or request that we limit the processing of your information.

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze usage patterns, and provide personalized content.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our platform.

Third-Party Services

Our platform may integrate with third-party services for payment processing, analytics, and other functionalities. These third parties have their own privacy policies, and we encourage you to review them.

We are not responsible for the privacy practices of third-party websites or services that you may access through links on our platform.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: